For local businesses · Malta & Gozo
Missed calls, reminders, invoices, stock orders. I set up small systems that handle them for you, built around the tools you've already got.
Based in Mellieħa. I work across Malta and Gozo, and I come to you. Rather talk? Ring me on 9951 1425.
Example screen. Not a real customer, not real figures.
Sound familiar?
None of these need you in the room.
You keep the apps you've got. Automatic messages go out from a second number in your name, so your own WhatsApp stays untouched. Anything extra a job needs is named in the quote.
Pick your trade
Common examples, not a list of limits. If a job in your week repeats, tell me yours.
The numbers
Every number below is sourced and dated.
was the average time to get paid across Maltese business sectors at the end of 2025.
Malta Association of Credit Management, Payment Collection Period in Malta for 2025, April 2026.of calls to home services businesses, from plumbers to pest control, were answered by a person.
Invoca, Home Services Lead Conversion Benchmarks, 2026. Calls tracked on its platform to nine home services trades, over 70 million in all.is the average no show rate for medical appointments.
Dantas and others, Health Policy, 2018. Systematic review of 105 studies.a week is how long companies spend following up late payments, across 25 European countries, Malta not among them.
Intrum, European Payment Report 2025. Survey of 9,150 executives.Working together
A WhatsApp chat or a coffee. You tell me the job you hate doing every week.
What it will do and what it costs, in one number. Nothing starts until you say go.
Built around how you already work. You see it first and change what you like.
The first week of fixes is free. Then €80 a month, or €30 an hour when you need me.
Your customers' details stay in accounts in your name. Before I start, we both sign a GDPR processing agreement that says what I can and can't do with them. When we stop working together, I hand back or delete anything I hold and remove my access.
About
Riccardo Tedesco
I've lived in Malta all my life and I'm based in Mellieħa. Before this I spent five years training as a commercial pilot, which is where I picked up a systematic way of working.
I took that into every job since: restaurant floors as a waiter, a warehouse, a hospital IT desk, and an office that got through hundreds of documents a day. I kept noticing the same thing everywhere, people giving up their day to jobs a small setup could handle, and it drove me to build things that took the job off their hands.
That's where this came from. I enjoy the puzzle of it, and I'm just as interested in the people it's for. Some days that's the bigger half of it.
It's just me, so I learn how your business actually runs and build around it. I'll come to your shop, salon or garage to see how the job's done now. You see the work before it goes live, and the price is fixed before anything starts.
If your problem doesn't need automation, I'll tell you. Talking you out of a bad idea is part of the job.
Fair questions
Get in touch
That's the whole first step. If it can run by itself, I'll tell you what that would take. If it can't, I'll say so.
Last updated 26 September 2026
This is short, because this site collects almost nothing. There are no accounts, no payments, no analytics and no advertising trackers. The enquiry form is the only place anything is entered.
Riccardo Tedesco, trading as Neurocraft, a self employed sole trader at Triq l-Għerien, Mellieħa, Malta. VAT registration 33090118, registered under Article 11 as a small undertaking, so invoices carry no VAT. Email [email protected] or phone +356 9951 1425.
Your name, a line about your business or your work, what you would like help with, and your email address if you choose to give it.
Nothing is stored on this website. Pressing the send button opens WhatsApp or your own email app, depending on the page, with your answers already written into a message, and nothing is sent until you press send there. A message sent through WhatsApp is also covered by Meta's privacy policy. Email and phone work just as well.
To answer you, quote for the work and keep my own records for invoicing. The basis is legitimate interest, Article 6(1)(f) GDPR: you contacted a business asking about work, and replying is the ordinary consequence of that. Nothing is used for marketing, and nothing is sold or shared for advertising. You can object at any time and I will stop.
If you are a sole trader asking about work for yourself, the basis is also taking steps you asked for before a contract, Article 6(1)(b). Invoices and job records are kept because tax law requires it, Article 6(1)(c).
WhatsApp (Meta) carries messages sent through WhatsApp, Google runs my email, and Cloudflare delivers this website and so handles your IP address when the page loads. Meta, Google and Cloudflare may process data in the United States under the EU and US Data Privacy Framework, Commission Decision (EU) 2023/1795.
Enquiries are kept for up to a year after we last speak, then deleted. Where work goes ahead, invoices and job records are kept for as long as Maltese tax law requires.
This is the part that matters if you hire me. An automation usually touches lists you already hold: customers, bookings, invoices, suppliers. That information stays yours. In data protection terms you remain the controller of it and I act as your processor, only on your instructions.
In practice: the work is set up inside accounts in your name, so your customers' details stay in systems you own and you can revoke my access at any time. I do not copy your customer lists out for my own use, I do not use them to train anything or in any demonstration, and I do not pass them to anyone else.
Every build comes with a written processing agreement under Article 28 GDPR, signed before I get access to anything. It sets out what I process and why, that I act only on your written instructions, which services are involved, how your data is kept secure, that I will help you answer requests from your customers, that I will tell you about any breach without undue delay, and that everything is returned or deleted when the work ends. It follows the European Commission's standard contractual clauses, Implementing Decision (EU) 2021/915.
Where a build uses an AI service, it is one you agree to in writing, on terms that keep your data out of model training, and any reply it writes tells your customer that it is automatic, as the EU AI Act requires. It never makes a decision about a customer or a member of staff.
The page sets no cookies and runs no analytics. Its typefaces are stored on this site, so nothing is fetched from anyone else. The site is delivered by Cloudflare, which handles your IP address to serve the page and protect it from attacks, acting as my processor.
You can ask for a copy of what is held about you, ask for it to be corrected, deleted or restricted, ask for it in a form you can take elsewhere, or object to it being held at all. Email [email protected] and it will be actioned. If you are not happy with how that goes, you can complain to the Maltese Information and Data Protection Commissioner at idpc.org.mt.
